End-to-End Use Cases

Complete agentic cycles: AWS RAG assistant and Cisco branch modernization

Demo choices

Two complete cycles
Use case 1

AWS-based RAG assistant integrated with CRM. Shows Cloud + Software + AI/Data + IT-Security crews with privacy and cost approvals.

Use case 2

Cisco 120-branch secure network modernization. Shows all agents across sales, Cisco, cloud, security, finance, legal, operations, HR and MD approval.

Use Case 1 — AWS RAG assistant summary

Focused AI workflow
Customer request

Design an AWS-based RAG assistant that answers from internal documents and CRM, with secure access, audit logs and cost estimate.

Architecture principle

LangGraph manages the company-level graph. CrewAI manages specialist department teams. Validators act as independent reviewers.

Final decision

Conditional approval. Proceed to discovery workshop, but require privacy, legal and finance validation before final proposal.

RAG workflow graph cycle

1. Request Intake
Completed
LangGraph Coordinator

Customer asks for an AWS-based RAG assistant connected to internal documents and CRM.

Task classified as AI/Data + Cloud + Software + IT-Security review.
2. Workflow Planning
Completed
Workflow Planner

Planner selects only required crews and excludes irrelevant teams.

Included: Cloud, Software, AI/Data, IT-Security. Optional: Legal, Finance. Excluded: Cisco, HR.
3. Parallel Specialist Execution
Active
CrewAI Specialist Crews

Multiple crews run in parallel with their own sub-agents and tool permissions.

Cloud, Software, AI/Data and IT-Security outputs generated independently.
4. Validation Layer
Warning
Independent Validators

Validators check schema, permissions, RAG grounding, cloud readiness, API integration and data privacy.

Data Privacy Validator flags PII handling and prompt logging as approval-required.
5. Conflict + Risk Evaluation
Warning
Risk Evaluator

Security wants strict logging controls; AI/Data needs conversation logs for evaluation.

Conflict routed for conditional approval: masked logs allowed, raw PII blocked.
6. Human Approval
Waiting
CISO / Legal / MD

High-risk decisions require human validation before customer-facing commitment.

Pending approval for data retention, prompt logging, cross-border data flow and final cost estimate.
7. Final Synthesis
Ready
Final Synthesizer

After approval, the system generates final customer-ready recommendation and internal handoff notes.

Executive summary, architecture, risks, assumptions, cost range and next actions.

RAG parallel specialist crews

Cloud Crew
Manager: Cloud Solution Architect
Medium risk
Sub-agents
AWSLanding ZoneFinOpsDR/ReliabilityCloud-Ops
Tools
Well-Architected checklistLanding zone RAGPricing calculatorFinOps estimator

AWS landing zone, private networking, observability, DR posture and budgetary cost assumptions.

Open workbench →
Software Crew
Manager: Application Solution Architect
Medium risk
Sub-agents
App ArchitectureAPI IntegrationData ModelDevOpsTesting
Tools
API catalogue RAGArchitecture pattern RAGEstimation calculator

CRM integration pattern, REST gateway, user roles, effort assumptions and delivery dependencies.

Open workbench →
AI/Data Crew
Manager: AI/Data Solution Architect
Medium risk
Sub-agents
RAG ArchitectData MappingModel SelectionEvaluationGuardrails
Tools
RAG templateModel catalogueToken cost simulatorEvaluation checklist

Hybrid retrieval, grounded answers, model assumptions, evaluation approach and token-cost range.

Open workbench →
IT-Security Review Crew
Manager: Enterprise Security Reviewer
High risk
Sub-agents
IAM ReviewData PrivacyCloud SecurityComplianceSOC/SIEM
Tools
Security policy RAGDPIA checklistCompliance mappingSecurity exception workflow

Conditional approval with PII masking, audit logging, SSO/MFA, KMS and SIEM logging controls.

Open workbench →

RAG validator results

RAG Grounding Validator
Answers must cite retrieved content and avoid unsupported claims.
Pass
Data Source Validator
CRM and document access permissions require customer confirmation.
Warning
Cloud Readiness Validator
Landing zone, IAM, logging and backup baseline present.
Pass
API Integration Validator
CRM API rate limits and webhook availability not confirmed.
Warning
Data Privacy Validator
Raw prompt logs may contain PII. Human approval required.
Fail
Token Cost Validator
Cost depends on usage assumptions and caching policy.
Warning

RAG final recommendation package

Technical recommendation: AWS landing zone, private RAG service, CRM API integration, vector retrieval, SSO/MFA, KMS, SIEM audit trail.
Approval required: Data retention, prompt logging, DPIA/privacy, CRM API access, final cost estimate.
Customer next action: Run 90-minute discovery workshop to validate data sources, CRM APIs, user roles and privacy constraints.
Do not commit yet: Final pricing, production SLA, legal compliance, data residency and delivery timeline.

Use Case 2 — Cisco full-cycle enterprise modernization

All agents involved
Customer request

120-branch BFSI network modernization with Cisco SD-WAN, secure Wi-Fi, segmentation, SOC visibility and cloud connectivity.

Workflow selected

Full Enterprise Proposal. The coordinator includes all agents because commercial, legal, security, delivery, people and executive approvals are required.

Business value

Improve branch uptime, secure local internet breakout, reduce operational complexity, support cloud apps and standardize branch architecture.

Decision status

Conditional go-ahead. Final proposal blocked until BoM, security, legal, finance and delivery approvals are closed.

Cisco workflow graph cycle

1. Customer Request
Completed
Sales Agent

Large BFSI customer asks for 120-branch network modernization with Cisco SD-WAN, secure Wi-Fi, segmentation, SOC visibility and cloud connectivity.

Opportunity opened with customer context, current estate, business drivers and expected timeline.
2. Qualification + Scope
Completed
Coordinator + Sales

Coordinator selects Full Enterprise Proposal because this is commercial, technical, legal, security and delivery-heavy.

All 10 agents included: Sales, Pre-Sales, Cisco, Product, Security, Cloud, Finance, Legal, Operations, HR, MD.
3. Parallel Discovery
Active
CrewAI Specialist Crews

Cisco, Cloud, Security, Software, Product, Finance, Legal, Operations and HR run discovery in parallel.

Each crew produces findings, assumptions, missing inputs, risks, confidence and handoff notes.
4. Cisco Architecture
Warning
Cisco Crew

Cisco validates LAN/WAN/WLAN/SD-WAN, Catalyst/Meraki fitment, licensing and indicative BoM assumptions.

Budgetary architecture produced; final SKU, stock and pricing require Cisco/distributor validation.
5. Enterprise Validation
Warning
Validator Layer

Independent validators check Cisco best practices, security segmentation, cloud connectivity, finance margin, legal terms, delivery capacity and tool permissions.

Three warnings: PCI segmentation detail, dual-link availability at 18 sites, and customer-requested liability clause.
6. Conflict Resolution
Waiting
Coordinator + MD

Sales wants 10-week rollout; Operations estimates 16 weeks. Finance warns discount request impacts margin. Security requires NAC/ISE scope confirmation.

Rework sent to Sales, Finance and Operations; MD to approve commercial exception only after final delivery model.
7. Human / Vendor Approval
Waiting
MD + Cisco/Vendor + CISO + Legal

Final customer proposal cannot be issued until human approvals are captured.

Pending approvals: final BoM, discount, legal liability clause, security risk acceptance and delivery timeline.
8. Final Proposal Package
Ready
Final Synthesizer

After approvals, final synthesis creates executive summary, Cisco architecture, BoM assumptions, commercial notes, risk register and delivery plan.

Customer-ready proposal and internal delivery handoff pack are generated.

All agents and their contribution

Sales Agent
Opportunity owner
Medium

Captures account history, buying committee, business value, timeline, budget, competitor context and customer success criteria.

CRMMeeting notesPast proposal RAG
Coordinator Agent
LangGraph workflow owner
Low

Selects Full Enterprise Proposal workflow, assigns crews, tracks blockers, rework loops and approval gates.

Workflow plannerAgent selectorAudit log
Pre-Sales Agent
Solution lead
Medium

Consolidates Cisco, Cloud, Security and Software inputs into one solution approach and proposal narrative.

Solution templatesArchitecture RAGEffort estimator
Cisco Pre-Sales
Cisco architecture specialist
High

Recommends SD-WAN, branch switching, Wi-Fi, security edge, licensing assumptions and budgetary BoM.

Cisco WorkbenchCisco CVD RAGBoM assistantLicensing RAG
Product Agent
Fitment reviewer
Medium

Validates product families, GA capabilities, licensing tiers and roadmap/non-GA dependencies.

Product catalogueFeature matrixRoadmap DB
IT-Security Agent
Security reviewer
High

Reviews segmentation, NAC, zero trust, SOC logging, firewall posture, data privacy and compliance implications.

Security policy RAGZero Trust checklistSOC/SIEM mapping
Cloud Agent
Cloud connectivity reviewer
Medium

Validates AWS/Azure connectivity, cloud on-ramp, landing-zone dependency and monitoring integration.

Cloud WorkbenchLanding zone checklistConnectivity pattern RAG
Finance Agent
Commercial reviewer
High

Checks budgetary BoM, discount request, margin, payment terms, support/licensing cost and revenue forecast.

Pricing calculatorMargin policyERP
Legal Agent
Contract reviewer
High

Reviews MSA/SOW deviations, liability, SLA language, vendor dependency, data protection and acceptance clauses.

Clause libraryContract comparisonDeviation checker
Operations Agent
Delivery feasibility reviewer
High

Creates phased rollout plan, resource model, staging approach, rollback plan, SLA risk and dependency register.

Delivery trackerResource plannerMigration checklist
HR Agent
People readiness reviewer
Medium

Checks certification/training availability, required Cisco skills, onboarding plan and delivery staffing gaps.

Skills matrixTraining planResource DB
MD Agent
Executive approver
High

Reviews opportunity value, risk, margin, legal exposure, delivery feasibility and gives conditional go/no-go approval.

Executive dashboardRisk heatmapApproval workflow

Cisco validator results

Cisco Best-Practice Validator
Branch HA and segmentation design require more customer evidence.
Warning
Cisco BoM Commitment Validator
Final SKU/pricing cannot be committed without vendor validation.
Fail
Security Segmentation Validator
PCI branches require confirmed VLAN/SGT policy and NAC design.
Warning
Cloud Connectivity Validator
Cloud on-ramp pattern is acceptable with Direct Connect/VPN assumptions.
Pass
Finance Margin Validator
Requested discount reduces margin below standard threshold.
Warning
Legal Clause Validator
Customer liability clause deviates from standard and requires MD/legal approval.
Fail
Delivery Feasibility Validator
10-week rollout is high-risk; 16-week phased rollout recommended.
Warning
Tool Permission Validator
No agent used tools outside assigned permissions.
Pass

Cisco final proposal package

Recommended architecture: Cisco SD-WAN for 120 branches, Catalyst or Meraki access based on site class, secure Wi-Fi, centralized policy, NAC/ISE for segmentation, Cisco Secure Firewall at hubs, Umbrella/SSE for internet breakout, telemetry to SOC/SIEM.
Commercial position: Budgetary BoM only. Final SKUs, licensing term, stock, support and discount require Cisco/distributor/human validation.
Delivery model: 16-week phased rollout: 2 pilot sites, 10 priority branches, then 4 rollout waves. Weekend cutovers for BFSI branches. Rollback runbook required per site.
Risk position: High risk until PCI segmentation, dual-link availability, final BoM, legal liability clause and delivery staffing are closed.
Customer next step: Run a 2-hour discovery workshop covering site inventory, WAN circuits, Wi-Fi density, security segmentation, support model, SLA and commercial approval path.

Cisco approval gates and rework loops

Vendor validation

Final SKUs, stock, EOL/EOS, SmartNet and Cisco/distributor pricing must be validated before customer submission.

Security approval

PCI segmentation, NAC/ISE, firewall policy, guest access and SOC logging require CISO/security approval.

Commercial approval

Discount, payment terms, support cost and margin exception require Finance + MD approval.

Delivery approval

Operations and HR must confirm certified resources, staging plan, rollout waves and rollback runbook.