Access & Permissions

• Role-based access control per agent
• Tool-level permissions (read / write / restricted)
• Context boundary rules per agent
• No agent accesses data outside its permitted role

Approvals & Audit

• Human approval before customer-facing actions
• High-risk decisions routed to MD or human approver
• Full audit trail across tools, decisions, escalations
• Legal, finance, HR, and security require strict validation

Data Boundary Rules

• Sales cannot access HR records
• HR cannot access pricing
• Finance cannot edit legal clauses
• IT-Security cannot approve discounts
• Legal cannot commit delivery dates

Escalation Logic

• Confidence below threshold → Coordinator
• Beyond authority → MD
• Cross-agent conflict → Coordinator + MD
• External commitment → Human approver